Browsing through online reviews for restaurants or cafes gives readers a clear idea of what customers value in such establishments. While people do praise or complain about food flavors and customer service, they also have strong opinions on restaurant hygiene. If the restaurant looks or feels unclean, they’re more likely to give it a negative review, which can be detrimental to your business. All restaurants should have a regular cleaning schedule and hire professionals for deep clean.
At Premier Grease, we provide expert grease trap, vent, and commercial hood cleaning. These services ensure that your commercial kitchen environment is clean and you can stay away from negative reviews. Here are some factors to consider when it comes to commercial kitchens and online reviews:
1. Reviews on Poor Restaurant Hygiene Deters Customers
According to surveys in the industry, 66% of customers claimed they won’t return to a restaurant if the establishment had poor food hygiene. Around 75% admitted they won’t visit an establishment with a previous record of food poisoning or hygiene-related incident.
There’s no way a restaurant can avoid losses if it follows poor hygiene practices. Regular restaurant hood cleaning, kitchen deep cleaning, and proper hygiene practices on the service floor will show customers you’re serious about hygiene and improve your overall reputation.
2. People Mention Clean Restaurant Kitchens
Many customers will mention cleanliness and hygiene in their reviews if they notice restaurants are meticulous about it. It’s not uncommon for them to say an establishment is very clean and servers are careful to wipe away all debris immediately. Customers are more likely to give a clean restaurant a chance, even if reviews are lack luster with regards to food and service.
According to surveys, only 16% of customers are put off by slow or bad service as that can be attributed to human error. That’s one of the reasons why it is very important to maintain proper restaurant hygiene at all times.
3. Out of Sight isn’t Out of Mind
Many restaurant owners become lax about kitchen hygiene because customers can’t see that space. But poor hygiene has a definite impact on the quality of food which is apparent during kitchen inspections. If establishments don’t deep clean, sanitize hoods, or clean vents, they can experience higher cases of food poisoning and lower restaurant ratings.
It is also important to maintain high safety standards. Services like grease trap cleaning ensure there are no accidental restaurant fires. A fire will compromise a restaurant’s reputation as people will mention the cause online or in reviews.
At Premier Grease, we provide expert cleaning services and have an innovative filter exchange program for our clients. Call us at 800 880 1142 or contact us through this form to learn more.
1. Reviews on Poor Restaurant Hygiene Deters Customers
According to surveys in the industry, 66% of customers claimed they won’t return to a restaurant if the establishment had poor food hygiene. Around 75% admitted they won’t visit an establishment with a previous record of food poisoning or hygiene-related incident.
There’s no way a restaurant can avoid losses if it follows poor hygiene practices. Regular restaurant hood cleaning, kitchen deep cleaning, and proper hygiene practices on the service floor will show customers you’re serious about hygiene and improve your overall reputation.
2. People Mention Clean Restaurant Kitchens
Many customers will mention cleanliness and hygiene in their reviews if they notice restaurants are meticulous about it. It’s not uncommon for them to say an establishment is very clean and servers are careful to wipe away all debris immediately. Customers are more likely to give a clean restaurant a chance, even if reviews are lack luster with regards to food and service.
According to surveys, only 16% of customers are put off by slow or bad service as that can be attributed to human error. That’s one of the reasons why it is very important to maintain proper restaurant hygiene at all times.
3. Out of Sight isn’t Out of Mind
Many restaurant owners become lax about kitchen hygiene because customers can’t see that space. But poor hygiene has a definite impact on the quality of food which is apparent during kitchen inspections. If establishments don’t deep clean, sanitize hoods, or clean vents, they can experience higher cases of food poisoning and lower restaurant ratings.
It is also important to maintain high safety standards. Services like grease trap cleaning ensure there are no accidental restaurant fires. A fire will compromise a restaurant’s reputation as people will mention the cause online or in reviews.
At Premier Grease, we provide expert cleaning services and have an innovative filter exchange program for our clients. Call us at 800 880 1142 or contact us through this form to learn more.
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