​The food service industry is very competitive. Most establishments have to invest in sophisticated marketing campaigns to bring more customers through the door and keep their business running. Positive reviews on social media platforms and review websites help draw more people in through the power of word-of-mouth. 

Commercial kitchens are busy, chaotic spaces. There can be many food items, unclean utensils, greasy pots and pans, food stained countertops, etc. While most kitchen staff know how to clean up after themselves, grime and food particles can still accumulate in hard-to-reach places like hoods, stoves, grease traps, and even vents. This creates an unclean environment, which can have an impact on food quality.